Wednesday, February 16, 2011

Should you buy a Squaretrade warranty?

It seems like everyone in the tech community is in love with Squaretrade warranty. I personally have used them, they have decent pricing with top notch customer service. But there are some things you need to know before purchasing.

They wont reimburse the complete replacement amount:

Squaretrade warranty will only reimburse upto the purchase price. E.g. when I purchased my laptop for $700 plus $56 in tax they will only give back $700 in case something happens. Now this clause kind of hits my nerves because the concept of insurance is its supposed to make you whole.

If you had more than 1 issues, you will only get partial replacement cost:

I think this would be easier to explain by example. Lets say your laptop keyboard broke and they spent $100 fixing it. Lets say two years later, while still under warranty, you had motherboard issue and they decided it was cheaper just to replace it. They will only reimburse your purchase amount(no tax included of course!) minus $100 they spend first time fixing your laptop.

So please do your due diligence before purchasing.

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